What is Your Customer’s #1 Complaint?

What is Your Customer’s #1 Complaint?

It’s been said that “necessity is the mother of invention.” While I tend to agree, I think that understanding your customers,...

How Innovative Revolution Pivoted Our Focus in 2019

How Innovative Revolution Pivoted Our Focus in 2019

2019 has been an exciting year for our company. In case you didn’t know, Innovative Revolution is a rebrand from...

The Importance of Tracking Culture in Your Company

The Importance of Tracking Culture in Your Company

Businesses are bombarded with data daily – revenue data, turnover data, expenses, customer acquisition – and it can be very...

Repeated Mistakes Lack a Proper Strategy

Repeated Mistakes Lack a Proper Strategy

I recently read a quote from Paulo Coelho, “And a mistake repeated more than once is a decision.” That quote,...

I Think We Have a Hiring Problem

I Think We Have a Hiring Problem

Over the past few years, as I’ve been working with more and more big businesses, I noticed a trend: when...